Customer Experience Dimensions and E-government Success in United Arab Emirates

This systematic research study examined the connection between customer experience dimensions and e- government success in Abu Dhabi United Arab Emirates (UAE). The organized utilized a descriptive cross sectional survey design with positivism philosophy. A sample of 382 participants out 108,825 target population was chosen employing table developed by Morgan & Krejcie (1970). Facts were gathered utilizing questionnaire, simple random sampling applying Descriptive Statistics Structural Equation Modeling using Smart Partial Least Squares (SPLS) Version 3.3.3 software to test hypotheses. inquiry findings came up significant correlation (comfort, security usability) at level 0.05. It thus concluded that significantly affect .The logical investigation recommended there is need be compliant all stakeholders UAE so development can blossom digitally. central should promulgate useful information political leadership sub-national governments on best methods deal e-government strategies implementation processes.